We’re proudly Australian-owned and based in South East Queensland. Our primary offices are located in Brisbane CBD and the Gold Coast Hinterland (Tallebudgera), QLD. To support our growing global customer base, we also have a customer service team abroad.

We offer Free UK Shipping. Orders are dispatched via UPS, DHL, or FedEx Express - depending on the quickest delivery route to your location.

Shipping generally takes 5-10 business days depending on where you are located.

*Please note*: For rural and outlying areas, delivery times may be slightly longer.

Our standard shipping time is between 5-10 business days, depending on your location.

We are currently offering Free Shipping Worldwide.

Our red light panels have been upgraded with seven targeted wavelengths (630, 660, 670, 810, 830, 850, 940nm), while standard panels often have 2–4 wavelengths. With our additional wavelengths; red (670nm) and deeper penetrating NIR light (940nm), our panels provide significantly broader skin, cellular, and deep tissue benefits.

Additionally, unlike cheaper alternatives online, our panels are medical grade quality & certified to the highest global standards. Certificates include: TGA (Australian Standards), ISO13485, CE, FDA, ROHS, MDL, MDSAP & UKCA

Our products use Red and Near-Infrared (NIR) wavelengths which may penetrate deep into your skin and body for proven
healing benefits. As your body soaks up the natural light, your mitochondria become activated in producing energy for a wide
range of functions.

Yes. Infrared light is safe and free of ultraviolet (UV) rays. Unlike using other laser therapies or tanning beds, red and near-infrared light does not use UV light, which is the cell mutating and cancer causing wavelength

Our products are safe, third party tested, FDA, ISO13485 & RoHS approved.

You may experience results as early as after the first treatment session. To get the most out of your InfraHeal™ product,
consistency is key. We recommend once everyday. However, using your device 2-3 times a day may be beneficial for
problematic areas.

If you are seeking a non-intrusive, secure, and efficient method to enhance your overall well-being, red & infrared light treatments could be a favourable option. It is important to recognize that although light treatment is generally safe for the majority of individuals, we recommend that you consult with your doctor or healthcare professional for any personalized advice.

We want you to love your new device! That's why we offer a 30-day return period, giving you peace of mind

You can learn more about our Returns & Refunds Policy here.

Yes! All our devices come with a product replacement warranty which ranges from 1 to 3 years. This varies for each device. You can view the product warranty period for each device on their product pages under the 'shipping & warranty' section.

We ship worldwide and can ship to most countries around the world.